Consumer Complaints and Information
Organizations, by industry sector, providing complaint procedures and assistance or specific consumer information. All organizations marked with red asterisk (*) offer formal complaint registration and resolution procedures.
Advertising and Marketing
All Industries
Automobile
Communications (Television, Radio, Telephone, etc.)
Energy, Gas and Electricity
Financial Services
- Financial Consumer Agency of Canada *
- Financial Services OmbudsNetwork *
- Ombudsman for Banking Services and Investments *
- Canadian Bankers Association - Resolving Problems with your Bank *
- Financial Services Commission of Ontario *
- Financial Planners Standards Council (look under "Enforcement") *
- Investment Industry Regulatory Organization of Canada *
- Canadian Payments Association
- Office of the Superintendent of Financial Institutions
- Office of the Superintendent of Bankruptcy Canada
- Financial Consumer Agency of Canada
Food
Health and Safety
Housing, Building and Construction
Insurance
- General Insurance OmbudService *
- Canadian Health and Life Insurance Association Inc. *
- Registered Insurance Brokers of Ontario *
- Provincial Insurance Council (Alberta) *
- Provincial Insurance Council (British Columbia) *
- Provincial Insurance Council (Manitoba) *
- Provincial Insurance Council (Saskatchewan) *
- Canadian Council of Insurance Regulators
- Insurance Canada - Consumer Information