Issues and Activities

Economics & Finance

Statement from the Consumers’ Association of Canada on Anti-Consumer Bill Before the Senate

OTTAWA (May 28, 2014): Bruce Cran, President of the Consumers Association of Canada (CAC), released the following statement on the eve of the Senate Banking Committee beginning its study of Bill S-202, An Act to amend the Payment Card Networks Act (credit card acceptance fees), which is sponsored by Senator Pierrette Ringuette.  The Bill seeks government intervention in the market to regulate the price merchants pay for credit card acceptance.

“The CAC is disappointed that Parliament is debating a bill that seeks to enrich merchants at the expense of consumers.  The fees retailers pay to accept credit cards are a normal cost of doing business that merchants make a conscious decision to incur to improve their customer experience.  Merchants continually downplay the benefits of accepting credit cards while seeking measures like Bill S-202 that would dump those costs onto their customers.

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Poll Shows Consumers Support Competition Tribunal Decision

Poll Shows Consumers Support Competition Tribunal Decision Time for Merchants to use the Tools Already at their Disposal to Control Credit Card Acceptance Costs 
 
August 26 (OTTAWA): The Consumers Association of Canada (CAC) released new polling 
today that shows consumers overwhelmingly support the decision of the Competition Tribunal to 
reject a challenge of rules put in place by MasterCard and Visa to protect consumers. 

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CAC Statement on Credit Card Fees

FOR IMMEDIATE RELEASE 

July 23, 2013

CAC Statement on Credit Card Fees

“The Consumers’ Association of Canada is very pleased with today’s ruling by the Competition Tribunal. We did not support the Bureau’s original action against Visa and MasterCard because it did not take consumer interests into account. The CAC believes both the no surcharge and honour all cards rules are important for consumer protection and to ensure that consumers have an appropriate choice of payment methods.

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Statement Regarding the Competition Bureau’s New Plan: Consumers will be the big losers

Statement by the Consumers Association of Canada Regarding the Competition Bureau's Challenge of Visa and MasterCard: Consumers will be the big losers under the Competition Bureau's Plan

Bruce Cran, President of the Consumers Association of Canada, has made the following statement in response to today's decision of the Competition Bureau to challenge two rules of Visa and MasterCard:

"The Consumers Association of Canada is extremely disappointed in today's decision by the Competition Bureau to challenge two critical consumer protection measures. This is a disappointing day for Canadian consumers. The Competition Bureau appears to have abandoned our interests in favour of the well-organized merchant lobby.

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Who Wants Surcharging? Not Consumers! Research shows 90% of Canadians oppose surcharging

Who Wants Surcharging? Not Consumers! Research shows 90% of Canadians oppose surcharging
December 17, 2010

Responding to media reports suggesting Canada’s merchant lobbyists are seeking to impose surcharges on Canadian consumers when they pay by credit card, and have lobbied the Competition Bureau for the right to do so, the Consumers Association of Canada (CAC) today released the results of a survey that found 90% of Canadians oppose credit card surcharging. 

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