July 28, 2014
The CAC and PIAC wrote a letter to the CRTC today expressing their profound concern with the actions of the Commission in "closing" their formal application to prohibit telecommunications carriers’ practice of billing for paper invoices, and instead convening what appears to be a private "settlement" meeting between the Vice-Chairs of Broadcasting and of Telecommunications and the industry.Read More
April 9, 2014
By Matthew Little, Epoch Times | April 9, 2014
The president of one of Canada’s leading consumer groups says the government isn’t doing enough to ensure groups like his can make sure big companies don’t take advantage of cashstrapped Canadians.
“We don’t have funding and often we are up against multibillion dollar companies like telecoms and food producers,” said Bruce Cran, president of the Consumers Association of Canada (CAC).
Industry Canada hands out around $1.6 million in grants each year for nonprofit and volunteer consumer groups to carry out specific research projects, but does not fund activities to take on industry, carry out public awareness campaigns, or lobby the government for consumer interests.
(August 1, 2013) It is with considerable frustration that the Consumers’ Association of Canada keeps hearing merchant associations claim they are acting in the consumer interest in pursuing changes to Canada’s credit card system. To set the record straight, consumers have not – and are not – seeking any changes to an acceptance system that has served them well....Read More
Statement by the Consumers Association of Canada Regarding the Competition Bureau's Challenge of Visa and MasterCard
Consumers will be the big losers under the Competition Bureau's plan
(December 17, 2010)
Bruce Cran, President of the Consumers Association of Canada, has made the following statement in response to today's decision of the Competition Bureau to challenge two rules of Visa and MasterCard: "The Consumers Association of Canada is extremely disappointed in today's decision by the Competition Bureau to challenge two critical consumer protection measures. This is a disappointing day for Canadian consumers. The Competition Bureau appears to have abandoned our interests in favour of the well-organized merchant lobby.Read More