This privacy and security statement tells you how we, Consumers’ Association of Canada (CAC), handle information collected on our web site: http://www.consumer.ca/
If you feel that CAC is not abiding by this posted privacy and security statement, contact the Information Office, CAC National Office. They can be reached as follows:
by email to info@consumer.ca
by phone at (613) 238-2533
by fax at (613) 563-2254
by mail at 404-267 O’Connor Street, Ottawa, ON, K2P 1V3
Information Collection and Use
CAC does not collect personal information about you without your permission. Before asking for your permission, we will tell you how the information will be used. We will not use the information for any other reason, including fundraising. For example, if you give us your e-mail address in order to join our media list serve, we will only use your e-mail address to send you newsworthy information that we believe is of interest to the media.
In order to make our web site as user-friendly as possible, we need to know a few things about the computer technology that our visitors use. We use software that tells us information about all of our visitors as a whole, such as: language preference, screen resolution, colour depth, actual page loading times and browser and platform types. We cannot trace this information back to individual visitors like you. We only use the summary information to improve the design of our web site, which makes your visit more enjoyable.
Cookies
A cookie is a piece of data that is stored on your hard drive. A cookie contains information about you. Our web site will not store any cookies on your computer unless you choose to participate in one of our online polls, or if you access our volunteer centre.
If you choose to complete our on-line poll, a cookie will be set on your hard drive after you answer the poll. The cookie does not tell us what answer you gave, only that you have already answered the poll. This deters visitors to our site from taking the same poll more than once.
If you are a CAC volunteer and you wish to access the volunteer centre, you will be asked to log in with a password. At this time, three cookies will be set on your hard drive. The cookies are used to check that you are allowed to access the volunteer centre. This process prevents unauthorized people from accessing the volunteer centre. If you choose to reply to a posting in the discussion area, a cookie containing your e-mail address and name will be set. You can then choose to be notified when someone else responds to your posting in the discussion board area.
If your web browser is set to refuse cookies, you will not be able to participate in our polls, surveys, or volunteer centre.
Information Sharing
CAC does not sell, share, or trade any personally identifiable information collected about you without your permission.
Links
This web site contains links to other web sites. Please be aware that CAC is not responsible for the privacy practices of these other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy and security statement only applies to information collected by our web site.
Surveys
From time-to-time, CAC may ask you to complete a survey. If you choose to complete a survey, you may be asked to tell us your name, your address, or other information about yourself (such as your age group). You can also choose to let us know whether you would like us to tell you when we are conducting surveys in the future. We will only use this information for conducting consumer surveys. See the section above called "Information Collection and Use".
Security
On-line
CAC takes all reasonable steps to protect the information you submlt to us through our web site. SSL (secure socket layer) encryption technology is used to protect your information. After you submlt your information through the web site, the information is encoded while it is being sent to our host's web server.
Off-line
CAC takes all reasonable steps to secure the information stored on our host's web server. The server is guarded by security personnel and is monitored continuously to ensure that people cannot get to the server unless it is their job to maintain the equipment.
Specific CAC employees may access information on the server in order to do their jobs. For example, they will access your information in order to process your membership application or to allow you access to our volunteer centre. These specific employees must first log in to the server using a unique password that only they know. This log in and data access process also uses SSL encryption to protect your information.
Your information will be erased from the computer when it is no longer needed. For example, if you complete our membership application form on-line, your payment information will be erased from the server immediately after your membership has been processed.
If you have any questions about the security at our web site, you can send an e-mail to info@consumer.ca
Correcting/Updating Personal Information:
If your personally identifiable information changes (such as your e-mail or postal address), or if you no longer want us to keep information about you on file, please let us know. Send an e-mail to info@consumer.ca, call us at (613) 238-2533, or write us a letter at 404-267 O'Connor Street, Ottawa, ON, K2P 1V3. We will make the changes and will tell you when we have made the changes to our files.
Choice/Opt-out
You are never required to share information about yourself with CAC, unless you wish to do so.
Notification of Changes
CAC will let you know if we decide to change our privacy policy. We will let you know by posting a notice about the changes on our homepage. You will therefore always be aware of what information we collect, why we collect the information, and how we use the information.
If we decide to use personally identifiable information in a way that is different from what we said when we collected your information, we will contact you by e-mail. You will have a choice as to whether or not we use your information in this different way. |
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