Press Releases

January 27, 2014

OTTAWA – The Public Interest Advocacy Centre (PIAC) and the Consumers’ Association of Canada (CAC) today filed an application challenging Bell Canada’s collection, use and disclosure of customer information gathered from its own wireless customers for behavioural and other marketing.

The application, which was filed with the Canadian Radio-television and Telecommunication Commission (CRTC), argues that Bell’s unprecedented collection, use and disclosure of customer information for marketing is contrary to Canadian telecommunications policy – rules intended to protect Canadians’ privacy.

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Mandate & Mission

The Consumers' Association of Canada (CAC), founded in 1947, is an independent, national, not-for-profit, volunteer-based organization. The longest serving and most respected consumer organization in Canada, our mandate is to inform and educate consumers on marketplace issues, to advocate for consumers with government and industry, and to work with government and industry to solve…